Privacy Policy

At Comet Inbox, we deeply value your trust and are dedicated to safeguarding your privacy and security. This Privacy Policy outlines the ways we collect, use, share, and protect your personal information when you interact with our website or purchase from us. By using our site or providing your personal data, you consent to the terms described herein.

Data Collection

  • Personal Information: When you create an account, place an order, or contact us, we may collect personal details such as your name, email address (e.g., [email protected]), shipping and billing addresses, phone number, and payment details for order fulfillment and communication purposes.
  • Order Information: We collect and retain details of your purchase history, including products selected, order numbers, and transaction details, to ensure a personalized shopping experience and to address any order-related issues efficiently.
  • Website Interaction Data: To optimize our services and enhance your browsing experience, we collect data about your interactions with our website. This may include your IP address, browser type, pages visited, and time spent on each page. We use cookies and similar technologies for these purposes.

How We Use Your Data

  • Order Fulfillment: Your data allows us to process orders, arrange shipping, handle payments, and provide seamless customer support.
  • Communication: We use your contact details to send important updates about order status, shipping notifications, and marketing messages regarding new arrivals, promotions, and exclusive offers. You may opt-out of marketing communications at any time.
  • Service Improvements: Analyzing website usage data helps us enhance our website design, optimize product offerings, and improve the overall customer experience.
  • Security Measures: Your information helps us detect and prevent fraudulent activities and unauthorized access to our site, ensuring that all transactions and interactions are secure.

Data Sharing and Disclosure

  • Third-Party Service Providers: We may share your data with trusted third-party service providers who assist in delivering our services, such as payment processing, order fulfillment, and shipping. These providers adhere to strict data protection guidelines and use your information only for the specific purposes outlined by us.
  • Legal Obligations: We may disclose your information if required by law or in response to legitimate requests from public authorities, such as subpoenas, court orders, or government investigations.
  • Business Transfers: In the event of a corporate merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any such change and its impact on your personal data.

Data Security and Protection

  • Security Measures: We employ industry-standard security measures to protect your personal data from unauthorized access, misuse, alteration, or destruction.
  • Encryption Technology: Sensitive information, such as payment details, is encrypted during transmission using secure technologies to ensure the integrity and confidentiality of your data.

Your Rights and Choices

  • Access and Update Requests: You have the right to request access to, update, or correct any of your personal information in our possession. Please reach out to us at [[email protected]] for assistance with your data requests.
  • Marketing Preferences: You may unsubscribe from our promotional emails by following the instructions included in our emails or by contacting us directly.
  • Cookie Preferences: You have the option to manage or disable cookies through your web browser settings. However, please note that disabling cookies may limit certain functionalities of our website.

Links to Third-Party Websites

  • Our website may contain links to external sites operated by third parties. Please note that we are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies when visiting these links.

Children’s Privacy

  • Comet Inbox’s website and services are intended for users aged 13 and older. We do not knowingly collect or solicit personal information from children under the age of 13. If we become aware of any such data collection, we will take immediate steps to delete the information.

Policy Updates

  • We may occasionally update this Privacy Policy to reflect changes in our practices or compliance requirements. Any updates will be posted on this page, along with the effective date. Continued use of our website after any changes signifies your acceptance of the updated terms.

Contact Information

  • Should you have any questions, concerns, or requests regarding our Privacy Policy or how your data is managed, please reach out to our customer service team at [[email protected]] or visit our Contact Us page for further assistance.