Shipping Policy

Thank you for shopping with Comet Inbox! We’re committed to providing you with a seamless and enjoyable shopping experience. Below, you’ll find our detailed shipping policy, which outlines the steps we take to ensure timely and efficient delivery of your stylish women’s fashion items.

Order Processing Times

• Standard Order Processing:
  Orders are generally processed within 3-4 business days. Please note that orders placed on weekends or public holidays will be handled on the next available business day. We strive to process orders quickly to minimize your wait time and ensure you receive your purchases as soon as possible.
• Customization Processing:
  For customers who have chosen custom options for their fashion items, such as personalized bags or unique designs, please allow an additional 3-5 business days for processing. Custom orders require special attention to detail, ensuring that the final product meets your exact specifications.

Shipping Methods and Estimated Delivery Times

To provide you with flexibility, Comet Inbox offers a range of shipping options designed to suit different needs and delivery speeds. Please choose the shipping method that best suits your preferences and requirements:

• Economy Shipping:
  Delivery typically occurs within 6-12 business days. This option is a cost-effective solution for customers who are not in a rush to receive their order.
• Standard Shipping:
  Delivery is expected within 5-7 business days. This option balances reasonable shipping time with affordable rates.
• Expedited Shipping:
  For customers who need faster delivery, this option ensures your order arrives within 2-3 business days. Ideal for those last-minute gifts or when you can’t wait to receive your stylish purchase!
• Overnight Shipping:
  Need your order urgently? Our overnight shipping option guarantees next-business-day delivery, provided the order is processed by the specified cutoff time.

Shipping Confirmation and Order Tracking

After your order is processed and shipped, you will receive an email confirmation containing your shipping details and a tracking number. This tracking number allows you to monitor the progress of your shipment in real-time and stay updated on its status. Please note that tracking information may take up to 24 hours to update after dispatch.

If you do not receive a shipping confirmation email within the expected processing period or if you have any questions regarding your tracking information, please feel free to reach out to our support team at [[email protected]].

Address Accuracy

To ensure smooth and timely delivery, it is crucial that the shipping address provided at checkout is accurate and complete. Comet Inbox is not responsible for delays, additional charges, or non-delivery resulting from incorrect or incomplete addresses provided during checkout. If you realize there is an error in your shipping address after placing an order, please contact us immediately to make any necessary corrections before your order is dispatched.

Handling Delivery Issues

• Lost or Stolen Packages:
  Once a package has been marked as delivered by the carrier, Comet Inbox cannot be held liable for lost or stolen items. We recommend contacting the carrier directly to investigate and resolve any issues. If you require assistance, our customer service team is happy to provide guidance and support.
• Delivery Delays:
  While we work with trusted shipping partners, unforeseen circumstances such as extreme weather conditions, customs clearance issues, or carrier delays can impact delivery times. If your order is delayed beyond the estimated delivery window, please reach out to us, and we will do our best to assist you.

Contact Us for Assistance

For any inquiries or concerns regarding your order or shipment, our dedicated customer service team is ready to assist you. Please feel free to reach out to us at [[email protected]] or visit our Contact Us page. We value your satisfaction and are committed to making your shopping experience as smooth as possible.

We’d love to hear from you! Whether you have questions about our products, need assistance with an order, or just want to share your thoughts, our team at COMET INBOX is here to help.

How to Reach Us:

• Email: For inquiries, please email us at [email protected]. We reply within 24 hours.

• Address: 143 Baxter St, New York, NY 10013, USA